Rules and Regulations

Using the Aghele Saffron online store and purchasing from it means being aware of and accepting the terms and conditions outlined in this section; therefore, please kindly read the following points.
Please note that placing an order at any time implies the user’s full acceptance of all the terms and conditions of this store, and the stated terms and conditions are considered as prior agreements. The principles and procedures of the Aghele Saffron online store comply with the laws of the Islamic Republic of Iran, the Electronic Commerce Law, and the Law on Consumer Protection, and the user is also obligated to adhere to the relevant laws.

Definitions

User or Customer: A person who, by registering their information on the website, places an order or uses the store’s services.

Store: Aghele Saffron Online Website, which offers its products online in both packaged and bulk forms.

International Orders & Payment

At Aghele Saffron, international customers cannot place orders directly through the website.
To register an order, inquire about prices, or receive shipment details, customers must contact our support team via WhatsApp.

📱 WhatsApp Support: +98 935 362 8956

After the order details are confirmed, payment can be completed only through one of the following methods:

Cryptocurrency (such as USDT, BTC, ETH, etc.)

Trusted international exchange services (approved by our support team)

Payment instructions will be provided directly by our support team after order confirmation.

Shipping & Delivery

All international orders will be prepared and shipped within a maximum of 5 business days after payment confirmation.

Business days are defined as Saturday to Thursday, excluding official holidays.

Once the shipment is dispatched, a tracking code will be shared with the customer via WhatsApp, Email, or SMS to monitor the delivery status.

Privacy Policy

The store is committed to protecting and safeguarding users’ personal information and will use this information solely for the purpose of providing better services to customers. The store may send emails or text messages to website members to inform them of events, services, and special offers. Users can opt out of receiving such messages if they wish.

Intellectual Property

All content, images, and information on the website belong to the store, and any use without obtaining written permission will be legally pursued.

User Responsibilities and Obligations

Users are obligated to provide accurate and complete information during registration and order placement. If incomplete or incorrect information is provided, the user will be responsible for the consequences.
Users commit not to use the store’s website in a manner that causes damage, loss of information, or violates the rights of other users.

Changes in Terms and Regulations

The store reserves the right to modify or amend the terms and regulations at any time. Users are obligated to periodically review this page to stay informed of any potential changes.

Force Majeure Conditions

In the event of circumstances beyond control, including natural disasters, unforeseen events, strikes, internet outages, etc., which lead to the inability to provide services, the store will not be held responsible for the failure to provide services under these conditions.

Contact the Store

All communications and correspondence with the store must be conducted through the contact information provided on the website. The store will not be responsible for communications made through other channels.
By placing an order and using the store’s services, users declare that they have read and agreed to all the above terms and regulations.